How to Activate Your Online Account

You may need to request an activation link if:

  • You did not receive the original e-mail with the activation link and you are sure you entered your e-mail address correctly, or
  • The link expired before you were able to activate your account.

Note:  Before requesting a new registration activation link, please check your e-mail “junk” folder. Your e-mail may not recognize Federated Insurance ( as a safe sender, and could have delivered the registration activation message to your “junk” folder.

To request an activation link, select "Activate Account" from the home page.

Next, to verify we are sending the activation link to the correct user, please enter your User ID and E-mail Address exactly as you entered them during the registration process. If the User ID and/or E-mail Address do not match the information entered previously, we will not be able to verify your online account and send an activation link.

Once you enter your information correctly, we will send an e-mail with a new activation link.

Below is a sample of the e-mail. It may look slightly different depending on which e-mail application you use. Click on the link in the email to activate your online account.

When you receive the e-mail, please select the activation link to activate your online account. After successfully activating your online account, you may Sign On to Federated’s Shield NetworkSM.

If after selecting the activation link in the e-mail, you receive the message below, please copy and paste the link into your browser’s address bar. Some e-mail applications may not display the link in the e-mail properly, which will result in the message below.

Be sure to copy the entire link and only the link, see e-mail screenshot above for an example of the activation link. If you continue to have issues please contact us at 1-888-333-4949 for assistance.